Before and during the course FAQs

This is the process for a manufacturer to analyse, specify, design and evaluate usability, as it relates to safety of a medical device. The usability engineering process is specifically developed to reduce everyday errors, lower risks and ensure general equipment safety. Human Factors and Usability Engineering in medical device design is also required by the FDA’s Quality System Regulation (QSR).

We do not offer recordings of our training courses for a number of reasons.

Bywater training courses are highly interactive, and we strongly believe that delegates make the most out of their training days by participating in the discussion groups, role plays, and questions and answers with the tutors.

In addition, if you do not attend all of the course, you will not be able to receive your certificate of attendance, which is evidence of your commitment and achievement, and which many delegates share with their colleagues and on LinkedIn, for example.

If you do miss part of the course, contact Bywater to discuss how to complete the training.

If you are already a lead auditor, then our certified Auditor Conversion training courses are designed to help you expand your knowledge and skills to audit an additional management system. These include:

• ISO 45001 Occupation Health & Safety Management System (OH&SMS) Auditor Conversion course
• ISO 14001 Environmental Management System (EMS) Auditor Conversion course
• ISO 27001 Information Security Management System (ISMS) Auditor Conversion course

The courses will give you the knowledge and skills to undertake 1st, 2nd and 3rd party audits against your chosen management system standard.

We welcome delegates from any size of business, from small consultancies to global corporations. The knowledge shared on our training courses is suitable for anyone interested in improving their own skills and contributing to continuing improvement within their businesses.

Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.

No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.

The Bywater Introduction to ISO 9001:2015 course provides a good grounding for anyone interested in the role of quality management systems and requirements of ISO 9001. It also offers a valuable foundation for those who wish to learn how to apply their knowledge to auditing. Delegates completing the course will receive a Bywater Certificate of Attendance.

Aspiring auditors can then progress from this course onto our CQI and IRCA certified ISO 9001 Lead Auditor and Internal Auditor training courses. Here they will learn practical skills and will be required to demonstrate their new knowledge by passing an approved exam at the end of the course. Their success will be acknowledged with a globally recognised and career-enhancing Certificate of Achievement.

We run this 1-day course at venues across the UK and online in our global Virtual Classroom. It can also be delivered exclusively for your business on an in-company basis.

Bywater process mapping training is led by one of our expert tutors, who is available in real time to guide and answer questions as the course progresses. Because we limit class sizes, everyone gets the opportunity to be part of the discussion.

We are unable to supply you with copies of standards to take away. However, if your organisation is already working towards or has achieved certification to a standard, it is very likely that there is a copy available at your place of work. If not, you can buy a copy on the website of the relevant standards organisation.

Bywater does provide each delegate with a copy of the course workbook, which they can use as a reference during the course, add their own notes, and use as a handy reference when they are back at their desks.

Yes, we will send you a certificate of attendance after you have completed the 1-day course. You will be able to share this certificate with colleagues, LinkedIn and any career histories.

The course is equivalent to 7 hours CPD.