Before and during the course FAQs

As the professional body that certifies this course, the CQI and IRCA has stated that it expects delegates to already have some knowledge of the requirements of ISO 27001. This includes requirements of the standard; the Plan, Do, Check, Act (PDCA) cycle; and core elements of a management system.

We do have a short quiz that you can take to check your knowledge.

If you do not feel confident that you have sufficient knowledge, but do want to train as a lead auditor, you could first attend our Introduction to ISO 27001 training course. This course is designed to give you the knowledge you need to then attend this lead auditor course. Book both courses together and you can receive a £100 discount.

We will send out certificates of attendance once the course has been completed.

Full hard-copy course notes are provided to delegates on all Bywater courses in advance. We recommend that you also bring your own tools for noting further useful information that comes out of discussion and workshops with fellow delegates and the course tutor. We do not record training sessions for solo viewing as we believe that the interactive element is essential to your learning experience.

Feedback from past delegates suggests that the course documentation is helpful during and after the course. One delegate commented that: ‘The handouts and workbook were incredibly thorough – having all these documents I can refer back to any time I want after the training is really useful’. Another said: ‘The course materials were excellent and will be useful reference guides’.

Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.

No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.

Our ISO 14971 risk analysis for medical devices training is available on a dedicated basis for your organisation, allowing you to choose a convenient time and location – face-to-face or online in our Virtual Classroom. Please contact our training team to discuss your requirements.

We run this 1-day course at venues across the UK and online in our global Virtual Classroom. It can also be delivered exclusively for your business on an in-company basis.

Bywater process mapping training is led by one of our expert tutors, who is available in real time to guide and answer questions as the course progresses. Because we limit class sizes, everyone gets the opportunity to be part of the discussion.

If you are already a lead auditor, then our certified Auditor Conversion training courses are designed to help you expand your knowledge and skills to audit an additional management system. These include:

• ISO 45001 Occupation Health & Safety Management System (OH&SMS) Auditor Conversion course
• ISO 14001 Environmental Management System (EMS) Auditor Conversion course
• ISO 27001 Information Security Management System (ISMS) Auditor Conversion course

The courses will give you the knowledge and skills to undertake 1st, 2nd and 3rd party audits against your chosen management system standard.

Yes, we will send you pre-course work with your joining instructions. The aim of this work is to help you understand your current quality management knowledge and be able to participate confidently in group discussions from day one.

The work only takes about 2 hours to complete, and we do not ask you to send it back to us before the start of the course.

As a CQI Approved Training Partner, we are held to the highest level of account for our provision of training for ISO 9001:2015 internal auditors. We achieve the excellence required by working with expert tutors and delivering practical and interactive courses – both face-to-face and in our Virtual Classroom.

We are constantly refining our service in the light of delegate feedback. As the UK’s leading independent provider, we can also tailor training to fit the needs of individual customer organisations, including training at their choice of location.