Before and during the course FAQs

No, anyone who is interested in developing complementary management systems in an organisation, looking at quality, environment and/or health & safety, will find value in this course. The course looks at the requirements of the individual ISO standards, what they have in common, and how an organisation can approach integrating their management.

It also focuses on a general understanding of the benefits and considerations around business management systems. If you wish to learn more auditing, we do offer an Integrated Management Systems Auditor training course.

Yes, we will send you a certificate of attendance after you have completed the 1-day course. You will be able to share this certificate with colleagues, LinkedIn and any career histories.

The course is equivalent to 7 hours CPD.

Yes, you will receive a certificate of attendance, which you are free to use to update your CV and career profile on platforms such as LinkedIn.

No, this course includes our ISO 14001 Internal Auditor training course, so you will be given an understanding of the knowledge and practical skills involved in auditing your own organisation’s environmental management system against ISO 14001.

We run this 1-day course at venues across the UK and online in our global Virtual Classroom. It can also be delivered exclusively for your business on an in-company basis.

Bywater process mapping training is led by one of our expert tutors, who is available in real time to guide and answer questions as the course progresses. Because we limit class sizes, everyone gets the opportunity to be part of the discussion.

If you are already a lead auditor, then our certified Auditor Conversion training courses are designed to help you expand your knowledge and skills to audit an additional management system. These include:

• ISO 45001 Occupation Health & Safety Management System (OH&SMS) Auditor Conversion course
• ISO 14001 Environmental Management System (EMS) Auditor Conversion course
• ISO 27001 Information Security Management System (ISMS) Auditor Conversion course

The courses will give you the knowledge and skills to undertake 1st, 2nd and 3rd party audits against your chosen management system standard.

Yes, we will send you pre-course work with your joining instructions. The aim of this work is to help you understand your current quality management knowledge and be able to participate confidently in group discussions from day one.

The work only takes about 2 hours to complete, and we do not ask you to send it back to us before the start of the course.

We are unable to supply you with copies of standards to take away. However, if your organisation is already working towards or has achieved certification to a standard, it is very likely that there is a copy available at your place of work. If not, you can buy a copy on the website of the relevant standards organisation.

Bywater does provide each delegate with a copy of the course workbook, which they can use as a reference during the course, add their own notes, and use as a handy reference when they are back at their desks.

As a CQI Approved Training Partner, we are held to the highest level of account for our provision of training for ISO 9001:2015 internal auditors. We achieve the excellence required by working with expert tutors and delivering practical and interactive courses – both face-to-face and in our Virtual Classroom.

We are constantly refining our service in the light of delegate feedback. As the UK’s leading independent provider, we can also tailor training to fit the needs of individual customer organisations, including training at their choice of location.

The Bywater Introduction to ISO 9001:2015 course provides a good grounding for anyone interested in the role of quality management systems and requirements of ISO 9001. It also offers a valuable foundation for those who wish to learn how to apply their knowledge to auditing. Delegates completing the course will receive a Bywater Certificate of Attendance.

Aspiring auditors can then progress from this course onto our CQI and IRCA certified ISO 9001 Lead Auditor and Internal Auditor training courses. Here they will learn practical skills and will be required to demonstrate their new knowledge by passing an approved exam at the end of the course. Their success will be acknowledged with a globally recognised and career-enhancing Certificate of Achievement.