TL 9000 Quality Management System Auditing - QuEST Sanctioned
DURATION
5 daysCPD
Equivalent to 24 hoursCERTIFICATES
All delegates will receive a certificate on completion.DELIVERY OPTIONS
Course Approval
Understand the requirements of TL 9000 quality management and how to audit for their effective implementation within the telecoms sector.
This 5-day interactive QuEST sanctioned TL 9000 Quality Management System Auditing online course is structured to bridge the gap between ISO 9001 and TL 9000 from the perspective of an auditor.
Designed for delegates who have quality management auditing experience or previous ISO 9001 auditor training, the course explains the role of TIA and TIA QuEST Forum in maintaining TL 9000 quality management for ICT products.
This course offers value to:
- those who will be conducting third-party registration audits to TL 9000
- internal auditors and ISO 9001 trained auditors wishing to expand their knowledge
- auditors needing a full knowledge of TL 9000 requirements and measurements
It is important that delegates have appropriate knowledge and experience to benefit from this course. Click the link to learn about prior knowledge requirements.
Key topics on this training course include:
- introduction to the QuEST Forum and its purpose
- overview of TL 9000 and its relationship to ISO 9001
- methods to determine effective implementation and use of the requirements and measurements handbooks
- specific auditing requirements beyond ISO 9001
- exam to demonstrate ability to apply knowledge and determine comprehension
- sources of information and further development
Available in our global Virtual Classroom, this course is delivered by a subject matter expert and features exercises, discussions and case studies to encourage group participation and a practical understanding of TL 9000 requirements. This typical agenda is likely to follow the following structure:
- introduction and overview
- introduction to QuEST Forum
- audit planning
- TL 9000 overview
- TL 9000 requirements
- TL 9000 measurements
- audit follow up and reporting
- exam
By the end of this training course, delegates will be able to:
- interpret the requirements and measurements of TL 9000 and how they apply to industry processes
- effectively audit TL 9000 and assess how the requirements and measurements handbooks are properly implemented and used
[/tab]
[/tabgroup]
Select option:
Customer reviews
Tutor’s real life experience made the learning more practicalThe tutor was able to deliver the course and keep everyone focused, and he was able to bring real life experience into the discussions to make the learning more practical.
Elmac Technologies Ltd T/A Protectoseal|20th May, 2025
Relaxed learning environmentSusan, the tutor, put us at ease right from the start of the training, and created a relaxed environment which made learning easier while still sticking to the timetable.
Werth Metrology|19th May, 2025
Tutor ensured everyone understood and could interact with the course contentThe auditing course content was delivered to a very high standard. The tutor who delivered the course ensured that everybody understood the methods and methodologies which enabled everyone to interact well during the group sessions.
SSE|16th May, 2025
Virtual course worked perfectlyNever done a virtual course before, expected bad connection etc. but it was perfect and the course material provided ahead of time was excellent.
Kbs Maritime Ltd|16th May, 2025
An excellent experienceThe tutor was enthusiastic, positive and thorough, ensuring that each participant was confident before moving on. He ensured that I was motivated throughout the course and gave us opportunities to guide our own learning, which I found extremely beneficial. He...
Astutis|15th May, 2025
Great balance of information and shared experiencesI felt like the delivery was a very good balance of information and experiences shared and although long days, it never really felt like it.
Scottish Power|13th May, 2025
Excellent and engaging course deliveryThe instructor was excellent at delivery and keeping us all engaged. Really impressive.
Private|9th May, 2025
Gained a unique and invaluable perspective on our systems and processesI have been working at my company for 18 years now and have extensive knowledge of how we operate, this course has given me the unique perspective of looking at our systems and processes through the viewpoint of the standards,...
Ecobat Solutions|5th May, 2025
Gained all the learning I neededThe course helped me learn everything I needed to understand AS9100D.
Muffett Engineering Solutions|1st May, 2025
Thorough and detailed course contentThe content was very thorough and detailed. I liked having an additional book to write down extra notes and have a physical copy.
BMW Group|1st May, 2025
Feel confident in applying what I learnedThe course content was very good, it more than exceeded what I hoped to get out of it and I feel confident in applying what I learned. The booking and course administration was smooth and efficient.
NHS National Services Scotland|29th Apr, 2025
Able to share experience and learn from the groupAlan is great, he has many years of quality experience and it shows. He also facilitated a great atmosphere, where we could share and learn from the experience of the group.
Sumitomo Electric Wiring Systems (Europe) Ltd|25th Apr, 2025
