TL 9000 Metrics Workshop
DURATION
1 dayCPD
Equivalent to 8 hoursCERTIFICATES
All delegates will receive a certificate on completion.DELIVERY OPTIONS
Learn how to develop and implement a TL 9000 metrics programme specific to your organisation.
This 1-day practical workshop is designed to provide delegates with an overview of the TL 9000 metrics set, based on the additional TL 9000 requirements. Delivered in-company, this workshop is specifically customised to the needs of the organisation and will provide delegates with the foundation knowledge to develop and implement a metrics programme.
This course is suitable for:
- those who will be directly or indirectly involved in the implementation of TL 9000
- anyone who may be audited by internal or external auditors
A prior knowledge of ISO 9001 is strongly recommended.
Key topics include:
- introduction to the QuEST Forum and its purpose
- overview of TL 9000 and the relevance of it to specific business activities
- relationship to ISO 9001 and the additional requirements of TL 9000
- overview of the metrics set and a review of those applicable to specific activities
- implementation of a metrics programme, including data submission as part of the QuEST requirements
- sources of information and further development
By the end of this TL 9000 Metrics workshop, delegates will be able to:
- interpret the basic requirements of TL 9000 and how to apply the measurement processes
- review the metrics applicable to their organisation’s activities
Course Delivery
This course is available on a dedicated basis. Please contact our team on 0333 123 9001 to discuss scheduling training on your preferred date at your premises, a venue of your choice or within our virtual classroom.
Customer reviews
Friendly and patient tutor with extensive experienceAlan had extensive experience and knowledge, which he was happy to share. He was friendly and very patient.
Goonvean Fibres Ltd|7th Jan, 2026
Left with a very good understanding of the standard and requirementsHaving no understanding of the subject prior, I was left with a very good understanding of the standard and a good grasp of the requirements for implementation.
Delifrance (Uk) Ltd|2nd Jan, 2026
Tutor was a fountain of knowledgePete has a very unique way of making the course material extremely interesting and is very engaging. He is a fountain of knowledge. We were only two that attended the course, and from vastly different levels and our need for...
P & P Aviation Training|22nd Dec, 2025
Course exceeded expectations on all levelsOverall this course exceeded my expectations on all levels. The tutor and content were fab and I loved the virtual classroom and exercises. This made me feel confident to apply content in my job role in quality.
Ultra Electronics Cems Ltd|18th Dec, 2025
Engaging tutor was a delight to listen toTutor Liz was able to relate the course to our own background/organisation/company and answered all questions thoroughly. She was very engaging and a delight to listen to.
Kratos Analytical Ltd|18th Dec, 2025
Great expertise and career-aiding resources providedThe tutor provided a wealth of knowledge and experience and was happy to answer any questions. He was also able to share very useful link that I'm sure will aid my career in the future.
Linde Amt UK Limited|11th Dec, 2025
Brilliant, supportive tutor made sure everyone understood the contentI have never found a tutor so engaging whilst on a course. Keith was brilliant and supportive. He ensured everyone was on the same page and understood what he was explaining and considering people had flown in from different countries...
SSAIB|10th Dec, 2025
The best training course I’ve attendedThe tutor kept the course engaging and how he delivered the course, interacted and explained everything throughout was excellent. In all my previous training courses throughout the years this one was the best more so due to how the tutor...
Star Dundee|5th Dec, 2025
Thoroughly enjoyed all aspects of the courseThe tutor was excellent I thoroughly enjoyed all aspects of the course.
FRP Group Holdings Ltd|2nd Dec, 2025
Fantastic tutor and valuable course contentThe course content was really valuable and the tutor was fantastic at helping us apply this to our real-life situation and allowed for helpful discussion between participants.
Excel London|2nd Dec, 2025
Tutor made the learning highly enjoyable and easyJohn is a great tutor, I really appreciated his approach during the course. He managed to keep the sessions light-hearted and engaging, which made learning what could potentially be quite a dry subject highly enjoyable. At the same time, he...
Scottish Power|27th Nov, 2025
Warm learning environmentTutor very knowledgeable on the subject, engaging and fostered a warm learning environment.
Edf Energy Limited|25th Nov, 2025
