TL 9000 Metrics Workshop
DURATION
1 dayCPD
Equivalent to 8 hoursCERTIFICATES
All delegates will receive a certificate on completion.DELIVERY OPTIONS
Learn how to develop and implement a TL 9000 metrics programme specific to your organisation.
This 1-day practical workshop is designed to provide delegates with an overview of the TL 9000 metrics set, based on the additional TL 9000 requirements. Delivered in-company, this workshop is specifically customised to the needs of the organisation and will provide delegates with the foundation knowledge to develop and implement a metrics programme.
This course is suitable for:
- those who will be directly or indirectly involved in the implementation of TL 9000
- anyone who may be audited by internal or external auditors
A prior knowledge of ISO 9001 is strongly recommended.
Key topics include:
- introduction to the QuEST Forum and its purpose
- overview of TL 9000 and the relevance of it to specific business activities
- relationship to ISO 9001 and the additional requirements of TL 9000
- overview of the metrics set and a review of those applicable to specific activities
- implementation of a metrics programme, including data submission as part of the QuEST requirements
- sources of information and further development
By the end of this TL 9000 Metrics workshop, delegates will be able to:
- interpret the basic requirements of TL 9000 and how to apply the measurement processes
- review the metrics applicable to their organisation’s activities
Course Delivery
This course is available on a dedicated basis. Please contact our team on 0333 123 9001 to discuss scheduling training on your preferred date at your premises, a venue of your choice or within our virtual classroom.
Customer reviews
Pitched exactly right for me and my teamJill was articulate, entertaining and, most of all, passionate about the subject matter which brought the whole thing to life. The course content was pitched exactly right for me and my team, and the virtual classroom was operated smoothly. The...
Portsmouth City Council|27th Jun, 2025
Supportive and encouraging learning environment fostered by incredible tutorI absolutely loved every moment of this course, and a huge part of that enjoyment stemmed directly from our incredible tutor, Gary. Their passion for the subject was infectious, and it genuinely made every session engaging and inspiring. They fostered...
Babcock International Group|27th Jun, 2025
Very efficient course administrationVery efficient process from enquiry to registration on the day. Excellent joining instructions with details about the venue and what to bring/what to expect.
Virtual Signature Idv Limited (T/A Vsid)|26th Jun, 2025
Will be able to improve the way I conduct auditsThis course will enable me improve the way I conduct audits. The tutor was very knowledgeable on the subject and articulated answers to any questions in a way everyone could understand.
Capalex|19th Jun, 2025
Excellent service providedI truly appreciated the ability to register for the course the evening before and still receive all the necessary documentation in time. The process was smooth and efficient, even on such a short notice. I'd especially like to thank the...
Capita|17th Jun, 2025
Right level of challengingThe tutor made the course very interactive. There was also a good amount of differentiating learners needs and abilities which was accommodated seamlessly. The course was challenging at the right level.
Tetra Consulting Ltd|12th Jun, 2025
Very detailed and useful course materialsThe booklet provided gave a lot of information with a lot of additional notes. The tutor gave a very detailed explanation on each part and it flowed well. It has been good to refer back to later on as well.
Metocean Telematics UK|9th Jun, 2025
Plenty of helpful and relatable examples to aid materialsThe tutor was very knowledgeable and provided plenty relatable examples to help the group follow the modules.
Workman Llp|9th Jun, 2025
Fun and interactive sessionsGary exceeded my expectations by making the sessions fun and interactive, encouraging us to think critically and engage socially. This approach made the learning process enjoyable and effective.
Masonry Support Systems Limited|6th Jun, 2025
Highly knowledgeable and encouraging tutorThe tutor was highly knowledgeable in this field, encouraging you to look further at the subject rather than what was just in front of you.
Denholm Good Logistics|5th Jun, 2025
Superb tutorTim was a superb tutor, he kept the course moving, very knowledgeable and excellent at keeping everyone fully engaged.
BM Trada|5th Jun, 2025
Really useful training manual sent out prior to the courseThe resource book sent out prior to the course was to a high standard and is a really useful post course reference point. I enjoyed being able to make notes on the page as we progressed through the course.
Delta Fire Engineering|29th May, 2025
