TL 9000 Metrics Workshop
DURATION
1 dayCPD
Equivalent to 8 hoursCERTIFICATES
All delegates will receive a certificate on completion.DELIVERY OPTIONS
Learn how to develop and implement a TL 9000 metrics programme specific to your organisation.
This 1-day practical workshop is designed to provide delegates with an overview of the TL 9000 metrics set, based on the additional TL 9000 requirements. Delivered in-company, this workshop is specifically customised to the needs of the organisation and will provide delegates with the foundation knowledge to develop and implement a metrics programme.
This course is suitable for:
- those who will be directly or indirectly involved in the implementation of TL 9000
- anyone who may be audited by internal or external auditors
A prior knowledge of ISO 9001 is strongly recommended.
Key topics include:
- introduction to the QuEST Forum and its purpose
- overview of TL 9000 and the relevance of it to specific business activities
- relationship to ISO 9001 and the additional requirements of TL 9000
- overview of the metrics set and a review of those applicable to specific activities
- implementation of a metrics programme, including data submission as part of the QuEST requirements
- sources of information and further development
By the end of this TL 9000 Metrics workshop, delegates will be able to:
- interpret the basic requirements of TL 9000 and how to apply the measurement processes
- review the metrics applicable to their organisation’s activities
Course Delivery
This course is available on a dedicated basis. Please contact our team on 0333 123 9001 to discuss scheduling training on your preferred date at your premises, a venue of your choice or within our virtual classroom.
Customer reviews
Very detailed and useful course materialsThe booklet provided gave a lot of information with a lot of additional notes. The tutor gave a very detailed explanation on each part and it flowed well. It has been good to refer back to later on as well.
Metocean Telematics UK|9th Jun, 2025
Plenty of helpful and relatable examples to aid materialsThe tutor was very knowledgeable and provided plenty relatable examples to help the group follow the modules.
Workman Llp|9th Jun, 2025
Fun and interactive sessionsGary exceeded my expectations by making the sessions fun and interactive, encouraging us to think critically and engage socially. This approach made the learning process enjoyable and effective.
Masonry Support Systems Limited|6th Jun, 2025
Highly knowledgeable and encouraging tutorThe tutor was highly knowledgeable in this field, encouraging you to look further at the subject rather than what was just in front of you.
Denholm Good Logistics|5th Jun, 2025
Superb tutorTim was a superb tutor, he kept the course moving, very knowledgeable and excellent at keeping everyone fully engaged.
BM Trada|5th Jun, 2025
Really useful training manual sent out prior to the courseThe resource book sent out prior to the course was to a high standard and is a really useful post course reference point. I enjoyed being able to make notes on the page as we progressed through the course.
Delta Fire Engineering|29th May, 2025
Tutor’s real life experience made the learning more practicalThe tutor was able to deliver the course and keep everyone focused, and he was able to bring real life experience into the discussions to make the learning more practical.
Elmac Technologies Ltd T/A Protectoseal|20th May, 2025
Relaxed learning environmentSusan, the tutor, put us at ease right from the start of the training, and created a relaxed environment which made learning easier while still sticking to the timetable.
Werth Metrology|19th May, 2025
Tutor ensured everyone understood and could interact with the course contentThe auditing course content was delivered to a very high standard. The tutor who delivered the course ensured that everybody understood the methods and methodologies which enabled everyone to interact well during the group sessions.
SSE|16th May, 2025
Virtual course worked perfectlyNever done a virtual course before, expected bad connection etc. but it was perfect and the course material provided ahead of time was excellent.
Kbs Maritime Ltd|16th May, 2025
An excellent experienceThe tutor was enthusiastic, positive and thorough, ensuring that each participant was confident before moving on. He ensured that I was motivated throughout the course and gave us opportunities to guide our own learning, which I found extremely beneficial. He...
Astutis|15th May, 2025
Great balance of information and shared experiencesI felt like the delivery was a very good balance of information and experiences shared and although long days, it never really felt like it.
Scottish Power|13th May, 2025
