TL 9000 Metrics Workshop
DURATION
1 dayCPD
Equivalent to 8 hoursCERTIFICATES
All delegates will receive a certificate on completion.DELIVERY OPTIONS
Learn how to develop and implement a TL 9000 metrics programme specific to your organisation.
This 1-day practical workshop is designed to provide delegates with an overview of the TL 9000 metrics set, based on the additional TL 9000 requirements. Delivered in-company, this workshop is specifically customised to the needs of the organisation and will provide delegates with the foundation knowledge to develop and implement a metrics programme.
This course is suitable for:
- those who will be directly or indirectly involved in the implementation of TL 9000
- anyone who may be audited by internal or external auditors
A prior knowledge of ISO 9001 is strongly recommended.
Key topics include:
- introduction to the QuEST Forum and its purpose
- overview of TL 9000 and the relevance of it to specific business activities
- relationship to ISO 9001 and the additional requirements of TL 9000
- overview of the metrics set and a review of those applicable to specific activities
- implementation of a metrics programme, including data submission as part of the QuEST requirements
- sources of information and further development
By the end of this TL 9000 Metrics workshop, delegates will be able to:
- interpret the basic requirements of TL 9000 and how to apply the measurement processes
- review the metrics applicable to their organisation’s activities
Course Delivery
This course is available on a dedicated basis. Please contact our team on 0333 123 9001 to discuss scheduling training on your preferred date at your premises, a venue of your choice or within our virtual classroom.
Customer reviews
Gained good insights on how to use the acquired knowledgeThe way the course was delivered gave me confidence and good insights on how to use the knowledge acquired.
Linde Amt UK Limited|14th Oct, 2025
Great tutor, venue, course content and materialsThe tutor was very good and informative. He had time for questions - nothing seemed too much or little to ask. Venue was great. We were well looked after and breaks during the sessions were spaced well. The course was...
Id Construction|10th Oct, 2025
Outstanding delivery of the courseDelivery of the course was outstanding, Jill's ability to capture your attention and hold it for long periods was a credit to her passion for the job.
Graphic Packaging International Europe UK Ltd|9th Oct, 2025
Very extensive knowledge from the tutorThe tutors knowledge was very extensive and she had real world examples that we could use to relate to the subject matter.
Ennogen Healthcare International Limited|7th Oct, 2025
Enjoyable learning experience with engaging tutorGary was really engaging and clearly knew what he was talking about while also making it an enjoyable experience to learn.
J B A Engineering Ltd|22nd Sep, 2025
Complex ideas made easy to understandThe course was comprehensive and presented in a clear and structured way that made complex ideas easy to understand.
AMB Co. Ltd|17th Sep, 2025
Excellent tutorExcellent tutor. Very knowledgeable and great at delivering the content.
MOD|15th Sep, 2025
Tutor showed the highest level of expertiseThe trainer showed the highest level of expertise within the course subject and kept all of us engaged.
CTBTO|2nd Sep, 2025
Tutor made it a pleasure to learnPeter was extremely knowledgeable and made it a pleasure to learn, all of his vast knowledge he made available to us.
Packstat Ltd|27th Aug, 2025
Detailed and engaging tutorOur tutor was really engaging and made the course content relevant. Went into detail and answered all questions with experience and knowledge. If I had a question, I felt comfortable to ask. He kept us entertained with good humour.
Capita|21st Aug, 2025
A pleasure to learn from the tutorPeter was extremely knowledgeable and made it a pleasure to learn, all of his vast knowledge he made available to us.
Packstat Ltd|12th Aug, 2025
Couldn’t recommend the tutor highly enoughWayne was a great tutor and made the learning process very easy, I could not recommend him high enough.
7th Aug, 2025
