Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetNow really understand the processes and methods, and can apply them in my day-to-day work
| The training really explained the DMAIC process to me and the methods for statistical and root-cause analyses which I will apply in my day-to-day work. |
3t Global
Outstanding online course
| I have attended online training events in the past that have not delivered what was advertised. I can honestly say that I don’t believe that personal attendance in classroom would have added any quality to the outstanding output that John provided. Outstanding! |
Modus
Feel prepared to internally audit in the future
| Tutor had a wealth of knowledge and experience, and made the learning experience very fun and interactive. Answered all questions in an incredibly detailed manner, which really helped with feeling prepared to internally audit in the future. |
Morris Lubricants
Very interesting course
This could have been an extremely dry course but she kept us engaged throughout the entire time with anecdotes about her personal experiences. Very interesting course.
Omega Diagnostics Group Plc
Fun and interactive sessions
| Gary made what could have been a very dry subject matter fun and the sessions were interactive. |
Adalta Energy
Now know what to expect as an internal auditor in the future
| The tutor did not just read from the the course material. I seem to know what kind of questions or answers I would be expecting as an internal auditor in the future. |
BASF Plc