Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetTutor went out of their way to resolve any queries
| Tutor was knowledgeable and went out of their way to resolve any queries we had. Made a dry subject interesting and where possible relevant to our role. |
Nottinghamshire Police
Already put the requirements into practice
| The course has already help me understand the requirements needed and put them in practice so JDR get the certification required to prove to our customers that our equipment is calibrated and verified to the correct standards. |
JDR Cable Systems Ltd
Now feel better equipped for an audit
| The application of the code and standards to an audit was a bit of an eye opener and the level of detail required. I feel better equipped to deal with this now. |
Thames Valley Police
Engaging tutor demonstrated a desire for the delegates to learn from the experience
| Very engaging tutor, extremely knowledgeable and demonstrated a desire for everyone to learn from the experience. |
DVSA (Driver & Vehicle Standards Agency)
Extremely knowledgeable, enthusiastic and engaging tutor
| Richard is extremely knowledgeable in this area and his enthusiasm really rubs of. He teaches the subject in a really engaging way. |
Thames Valley Police
Tutor was clearly an expert in the field
| It was clear that the instructor, Nicola, was an expert in this field (digital forensics) and was able to administer the course and its content very easily. |
Northamptonshire Police & Crime Commissioner