Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetBetter than anticipated
Much better than anticipated
Science and Advice For Scottish Agriculture (SASA)
Brilliant & well presented
The tutor was very knowledgeable and explained the course in ways that I understood, taking parts of the standard and applying them to real life situations. The delivery of this course was brilliant and well presented.
Atkins Ltd
Excellent Tutor, very personable
The tutor is an excellent Tutor. Very personable and his wealth of knowledge and experience really shines through during the course.
Capewell Solutions Limited
First class
The amount of content and information included in the course was brilliant. Additionally the trainer was first class in explaining the content and giving working examples.
Thames Water Utilities Ltd
Succinct
Clear , succinct and professional
Abacus Surveying Services
Wealth of practical experience
The tutor had a wealth of practical experience, he was able to draw from throughout the course.
Lonza