Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetInteractive
The tutor made the session interactive and answered all our questions
Vehicle Certification Agency
Knowledgeable Tutor
The tutor had a clear depth of knowledge that helped bring the subject matter to life.
HM Forces
Excellent
The tutor was excellent – there is a fair amount of information to absorb in 2 days but she kept it engaging and interesting, answered questions clearly, provided additional support and help and has a very pleasant demeanour which put everyone at ease.
Technogym UK Ltd
Very knowledgeable tutor
The tutor was very knowledgeable and got the information across very well.
United Independent Petroleum Marketing Company Ltd
Variety of teaching methods
Knowledgeable tutor who used a variety of teaching methods to get relevant points across.
Knowledge Pool - Capita
Very good course
Very good course, considering the virtual nature. The tutor was a good teacher.
Veolia Nuclear Solutions (UK) Ltd