Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetFirst class
The amount of content and information included in the course was brilliant. Additionally the trainer was first class in explaining the content and giving working examples.
Thames Water Utilities Ltd
Succinct
Clear , succinct and professional
Abacus Surveying Services
Wealth of practical experience
The tutor had a wealth of practical experience, he was able to draw from throughout the course.
Lonza
Tailored
The course tutor was able to identify key sections of the standard and how they apply to everyone’s individual needs.
Altro Limited
Great course & tutor
I did wonder how the virtual training would work but it really was great, there was good engagement from everyone and the tutor was really helpful and knowledgeable . Great course and tutor!
National Grid ESO
Great & engaging
The tutor was great and really engaged the team
Vehicle Certification Agency