Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery knowledgeable
The Tutor is very knowledgeable on risk and I enjoyed hearing his insights on the ISO standard.
Interconnector IUK
Helpful for any kind of audit
I have realised that this training isn’t just for those carrying out ISO 9001 audits, it’s helpful for any kind of audit
Miro Forestry Company
Interesting, interactive & high quality
The Tutor was friendly and made the course interesting by telling stories relating to the material. The interactive workshops helped to think through the course material and apply it. Training materials were well published and of high quality.
Science and Advice For Scottish Agriculture (SASA)
Better than anticipated
Much better than anticipated
Science and Advice For Scottish Agriculture (SASA)
Brilliant & well presented
The tutor was very knowledgeable and explained the course in ways that I understood, taking parts of the standard and applying them to real life situations. The delivery of this course was brilliant and well presented.
Atkins Ltd
Excellent Tutor, very personable
The tutor is an excellent Tutor. Very personable and his wealth of knowledge and experience really shines through during the course.
Capewell Solutions Limited