Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTailored
The course tutor was able to identify key sections of the standard and how they apply to everyone’s individual needs.
Altro Limited
Great course & tutor
I did wonder how the virtual training would work but it really was great, there was good engagement from everyone and the tutor was really helpful and knowledgeable . Great course and tutor!
National Grid ESO
Great & engaging
The tutor was great and really engaged the team
Vehicle Certification Agency
Interactive
The tutor made the session interactive and answered all our questions
Vehicle Certification Agency
Knowledgeable Tutor
The tutor had a clear depth of knowledge that helped bring the subject matter to life.
HM Forces
Excellent
The tutor was excellent – there is a fair amount of information to absorb in 2 days but she kept it engaging and interesting, answered questions clearly, provided additional support and help and has a very pleasant demeanour which put everyone at ease.
Technogym UK Ltd