Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVery knowledgeable tutor
The tutor was very knowledgeable and got the information across very well.
United Independent Petroleum Marketing Company Ltd
Variety of teaching methods
Knowledgeable tutor who used a variety of teaching methods to get relevant points across.
Knowledge Pool - Capita
Very good course
Very good course, considering the virtual nature. The tutor was a good teacher.
Veolia Nuclear Solutions (UK) Ltd
Very well delivered
The tutor’s audit experience and auditing knowledge to bring the course scenarios to life. Very well delivered.
Quickline Communications Ltd
Helpful course materials
I think the additional materials provided, like the workbook, handouts, case studies etc were really helpful for pre course reading, taking notes and highlighting and even referring to now. I’m definitely going to keep and reference mine.
Silverseal
Professional
Very professional , expert on topic, well delivered.
Knowledge Pool - Capita