Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.

We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.

Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.

Displaying All Reviews

Tutor kept the course content relevant and enjoyable

The tutor did an excellent job to keep the content relevant and enjoyable. Would highly recommend the tutor for further courses.

Vulcan Completion Products UK Ltd

Even more interactive than expected

I expected it to be interactive, but it was more interactive than I thought it would be. I think this really helped me to develop my understanding as I was able to see examples of how the course content can be applied in real life.

Pyramid Builders

Would recommend the course in future, it was highly enjoyable

The virtual classroom kept things interesting when splitting into groups etc. The tutor also was very good, and made sure everyone felt involved. Highly enjoyed the course and would recommend in future!

3t Global

Thorough and interactive course

The course content was thorough and covers all the essential topics in depth, ensuring a well-rounded understanding, also The course include interactive elements like quizzes, real-world projects, and engaging videos that enhanced my learning.

Left me with relevant skills I can apply in my job role

The Tutor delivered the course in a way which was easy to follow. He kept it relevant, to the point and interesting. The content was covered sufficiently and I feel it has left me with the relevant skills to apply in my job role.

Dnata

Confident to carry out audits in the future

Very in depth, left no stone unturned, made me feel confident in carrying out audits in the future.

Private