Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetTutor adjusted the course exceptionally to suit our business
| Keith was exceptional at adjusting the learning to suit our business and our learning styles. |
MOD
Very well presented course
| The tutor certainly knew what he was talking about and presented it very well. Made it easy to understand. |
Eurotec International Plc
Tutor adapted the information to suit everyone's work environment
| The tutor was very intelligent within this subject and was able to get across their points to everyone within the course as he was able to adapt the information to suit everyone’s work environment. |
Advanced Engineering Group Ltd
Probably the best teaching style I have experienced on a course
| Keith was fantastic, his knowledge was amazing and his teaching style was probably the best I have had on a course. He was helpful, friendly, funny and approachable. |
Home Office
Highly recommend the tutor
| The tutor, Alan, was extremely professional, presented the course very well, had an excellent understanding of what he was tutoring and even helped to apply it to some of our own work. Highly recommend him for any future training needs. |
Eurotec International Plc
Challenged in a supportive way by the tutor
| The tutor had plenty of experience to share, was friendly and engaging, challenged us in a supportive way. |
Network Rail