Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetWhole experience was great
The whole experience was very well organised and the tutor was excellent putting you at ease the whole way through.
Micronclean Ltd
Brilliant, supportive tutor
The tutor delivering the training was brilliant. Really engaging, knowledgeable, and supportive when needing further help or asking questions.
Micronclean Ltd
Really great tutor
Our Tutor was extremely accurate, professional and really great.
Hemsley Fraser Deutschland Gmbh
Great online training experience
This was my first online training course and found the whole experience very straight forward and useful.
MARS Horsecare UK Ltd
Great content
Great morning of governance content, very informative and interesting.
Eversheds Sutherland
Learnt a lot more than expected
In total honesty, I went into the training thinking I was well versed and knew a lot on the subject. On reflection, there were still so many things to learn and the different approaches explained at the training have given me lots to think about.
Travis Perkins Plc