Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVaried exercises kept engagement high
For such a intense course with a large amount of information Tony made every section of the syllabus relevant with real world examples and experiences. The varied exercises also kept me engaged.
GE Aerospace
Course content made easily understandable
Tutor had great knowledge of the subject and he explained each points in an understandable way.
Pe Systems Ltd
Very helpful course materials and easy to follow content
The content was relevant and easy to follow. The course material was very helpful, and a huge bonus to get them in the physical format to use during the course. The tutor was clearly skilled, and with a lot of relevant knowledge.
Chiron As
Best course I have attended in my 33 year career
The course tutor, Steve, was superb. This has been the best course I have attended in my 33 year career. He ensured group interaction, participation from all, along with real life scenarios putting the standard into perspective and clearly had a in-depth understanding of the standard.
GSK
Tutor used a range of tools to ensure everyone got involved
Virtual courses can be difficult to get engaged with. However, Sarah was very engaging and got everyone involved with a range of tools. Her energy is infectious and I learnt a lot.
Altro Limited
Thorough tutor made sure everyone grasped the content
Roy was really good at getting everyone engaged in conversation which helped with the whole learning process. He was thorough and made sure everyone understood each part before moving on.
Enigma Industrial Services