Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetHelpful
The course has helped me to apply the content to my current role.
Low Carbon Europe Ltd
Fantastic Tutor
All the course material was sent as a nice booklet. The tutor was fantastic.
REPL International Ltd
Professional
The tutor delivered the course professionally but with a friendly attitude which helped with the learning experience for all
HEASN Ltd
Great Tutor
For such a subject it can be difficult to keep delegates interested, the tutor did a fantastic job in doing this as well as teaching us the course. Great Tutor.
GMH UK Ltd
Ensured a full understanding
The course covered the entire standard in detail to ensure a full understanding
Mechatherm International Limited
Excellent Tutor
Tutor was excellent, the content was very well delivered and explained. Everyone on the course had a different level of exposure to auditing but it was delivered in such a way that everyone was challenged and out of their comfort zones.
Cirrus Plastics