Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetBrilliant Tutor
The Tutor was brilliant, his ability to be able to explain something without you knowing he was doing it is a rare gift. This is the second tutor that you have provided me for different courses and both have been amazing.
Jets Bournemouth
Exceptional
The tutor’s depth of knowledge and delivery was exceptional.
Veolia
Excellent teaching style
The tutors teaching style was excellent. He was extremely knowledgeable.
Inertia Consulting Limited
Interesting
The tutor was very knowledgeable and kept the class interested in the subject.
Barrett Group UK
Fantastic
The tutor was fantastic.
LDP Transport Consultancy Ltd
Beneficial role play
The course was thorough and having the role play on day 2 helped significantly in showing that I now have the confidence to apply what was learnt.
Eurotech Fire Systems Ltd