Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetInteractive
I probably felt more interaction with the other course people than I would be on a face-to-face course. The tutor know well how to use the zoom features.
KCA Deutag Drilling Limited
Great Tutor
Great Tutor. Very good course and delivery. Remote delivery was possibly better than doing it in person.
Agilitas IT Solutions Limited
Easy to navigate the Virtual Classroom
I found the virtual classroom element very easy to navigate and thought it worked well. I found the quality of the course to be very good. There was a good variety of people on the course which led to some good discussions.
Galloper Wind Farm Ltd
Well organised
Although it was all over the Zoom it was still well organised and worked really well. Like a real workshop!
Honda Motor Europe Logistics
Engaging and easy to follow
It was engaging and easy to follow, kept interest levels high which can be difficult in the virtual environment.
A E Yates Ltd
Virtual Classroom
Virtual Classroom was handled really well
Ensinger Machined Parts Ltd