Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor made course enjoyable and interactive
The Tutor had a vast knowledge of the subject and delivered the course in a way that made it enjoyable, interactive and at the end of the course I came away with the knowledge I needed in order to be able to apply what I had learnt.
RG Wilbrey Consultants Ltd
Engaging and knowledgeable Tutor
The tutor was engaging and knowledgeable. She made the course content fun and encouraged us all to get involved. She took the time to speak to everyone and ensure we were all at ease and that we understood all that was taught.
Stork Technical Services UK Ltd
Tutor was better than majority of trainers I have had
My tutor was very engaging, and better than majority of trainers I have had on other courses.
MOD
Tutor was really engaging
Tutor was really engaging, mixture of theory and practical and worked with us as candidates not just delivering a scripted course. Even though the days were long it didn’t feel like that as the tutor structured the course well.
Network Rail
Impressive passion and desire to educate students
I have attended many many external training courses over the years, the passion and desire shown by the Tutor to educate the students was impressive.
HN Storey Ltd
Without doubt one of my most enjoyable courses I have attended
The style, engagement, and delivery of the course was excellent. Without doubt one of my most enjoyable courses I have attended.
Macartney UK Ltd