Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetImpressive passion and desire to educate students
I have attended many many external training courses over the years, the passion and desire shown by the Tutor to educate the students was impressive.
HN Storey Ltd
Without doubt one of my most enjoyable courses I have attended
The style, engagement, and delivery of the course was excellent. Without doubt one of my most enjoyable courses I have attended.
Macartney UK Ltd
Very engaging delivery
The tutor brought the course subject to life and delivered the material with a very engaging and interesting style.
Steel Construction Institute
Tutor made a difficult subject a lot more accessible
The tutor drew upon his vast experience of auditing and made a difficult subject a lot more accessible than I thought it would be. He delivered the course in a light-hearted, yet focused manner ensuring that the material was understandable throughout.
Vedc Limited
Very experienced tutor
Clearly a very experienced tutor who can back it up with extensive subject knowledge. A pleasure to be instructed by.
MOD - Defence Equipment & Support
Tutor made it easy to learn and understand the information
The way the tutor conveyed the information was really good, and her method of teaching the course made it easy to learn and understand the information properly.
Bylor Jv