Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetUnique style
The Tutor was very knowledgeable and delivered the course in a unique style that involved every person during the virtual classroom training.
Morgan Sindall
Engaging
The Tutor was engaging and took time to explain things
Directline Group
Great
The Tutor was great!
Royal Yachting Association
Very interesting
The content of the training was very interesting and above all well linked and organised. The person in charge (trainer) was very open to our questions and this helped us to better consolidate our knowledge of ISO 14001
Sumitomo Electric Wiring Systems (Europe) Ltd
Expert knowledge
The Tutor was a very good tutor and managed the group extremely well, across 3 time zones and to a very tight schedule. The Tutor’s expert knowledge was well received and communicated effectively.
Sumitomo Electric Wiring Systems (Europe) Ltd
Well structured course
It was a well structured course that gave a sound basis for understanding and guidance for additional areas for extra knowledge
DR Reddy's Laboratories (Eu) Ltd