Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVery interesting
The content of the training was very interesting and above all well linked and organised. The person in charge (trainer) was very open to our questions and this helped us to better consolidate our knowledge of ISO 14001
Sumitomo Electric Wiring Systems (Europe) Ltd
Expert knowledge
The Tutor was a very good tutor and managed the group extremely well, across 3 time zones and to a very tight schedule. The Tutor’s expert knowledge was well received and communicated effectively.
Sumitomo Electric Wiring Systems (Europe) Ltd
Well structured course
It was a well structured course that gave a sound basis for understanding and guidance for additional areas for extra knowledge
DR Reddy's Laboratories (Eu) Ltd
Well executed
Thoughtful and well executed group activities
MOD
Relatable in a business context
Hearing experiences from the tutor and from the rest of the attendee’s really helps to relate the content into a business context and helps to support each other.
Howdens Joinery Co. Ltd
Clear explanations
The tutor was very clear in his explanations and always took the time to ensure that all delegates understood and kept up with everything that he covered throughout the course. He was clearly very experienced in his field and made what could be a very heavy and somewhat dry topic very interesting and fun to learn.
Orthoplastics Ltd