Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetWell executed
Thoughtful and well executed group activities
MOD
Relatable in a business context
Hearing experiences from the tutor and from the rest of the attendee’s really helps to relate the content into a business context and helps to support each other.
Howdens Joinery Co. Ltd
Clear explanations
The tutor was very clear in his explanations and always took the time to ensure that all delegates understood and kept up with everything that he covered throughout the course. He was clearly very experienced in his field and made what could be a very heavy and somewhat dry topic very interesting and fun to learn.
Orthoplastics Ltd
Clear & concise
Clear and Concise, and controlled the meeting well.
Wyndham Resources (UK) Ltd
Really impressed
Really impressed with the entire course and its design. The Tutor definitely tailored the course as we were going and it was clear that there was much thought and effort put into it.
Molnlycke Health Care
Learnt so much
I have learnt many things I was not familiar with and very useful to my job. The Tutor was great.
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