Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor kept things engaging
I have had poor experiences on virtual training courses in the past, but the Tutor managed to keep things engaging.
MAC Surfacing Ltd
Tutor did excellent job of explaining and simplifying the standard
The instructor did an excellent job of explaining and simplifying the standard to allow everyone to put it in to practise.
Johnson Control
Tutor easy to engage with
I found the Tutor easy to engage with and a team approach was always used. Any lack of knowledge on the subjects on my side had no effect on the learning.
ITW T A Regent Trist Hydraulics
Tutor tailored the course to the attendees
Excellent tutor, great delivery of sessions and tailored the course to the attendees and made it applicable to us.
Strabag
I'm not normally a fan on online learning events- but this one was very well organised
I’m not normally a fan on online learning events- but this one was very well organised, the tutor facilitated well, and the use of the break out rooms was flawless.
Purple Cow Training Limited
Tutor created a very positive atmosphere
Tutor was brilliant – very knowledgeable, engaging, friendly, and helpful; they created a very positive atmosphere and facilitated active participation by all attendees.
Sulmara Subsea Limited