Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetMost subject knowledgeable trainer I have met
The tutor has got to be the most subject knowledgeable trainer I have met throughout all of the courses i have attended as a SHEQ professional. This made the course content and learning it very relatable and easy to work through and making an overall extremely positive course.
Mammoet Offshore Services Ltd
What I have gained from the course is invaluable
I attended the course with not much experience. What I have gained from the course is invaluable. I would also like to add the tutor exceeded my expectations with the vast wealth of knowledge.
Deans Engineering
Friendly, helpful and incredibly supportive Tutor
The tutor was absolutely brilliant. She was friendly, helpful and incredibly supportive throughout. There was no such thing as a “silly question” and she made everyone feel at ease. Her teaching methods were fantastic, and she made the training fun as well as informative.
Ramboll UK Ltd
Virtual Classroom was very well done
I was worried the virtual course wouldn’t be as engaging as being there in person. I also thought I may struggle to get what I needed from the training but this wasn’t the case. It was very well done.
Hofer Powertrain Products UK Limited
Tutor's extensive subject knowledge and experience really shone through
The tutor’s explanation of key principles was excellent, his extensive subject knowledge and experience really shone through. He was able to bring lots of real-world examples to support the theory.
Pennant Property Ltd
Easy to follow and clear with plenty of examples
Tutor was able to make the lessons easy to follow and clear with plenty of examples.
Goodyear S.A Innovation Center