Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetIncredibly rewarding
I had no idea how packed the course would be with content that was brand new to me. It was challenging but incredibly rewarding.
NTH Solutions
Tutor added value to the course
My previous experience of online tutors has not been great, but in this case the tutor was engaging, relevant and added value to the course from personal experience.
MOD
Invaluable course
The output from the course will be invaluable in my role going forward.
MOD
Clearly explained
The tutor delivered the course in such an easy, straightforward manner. The tutor was clear with her explanations of things, the Zoom tools used were easily the best that I have seen since online learning has been used.
TROX UK Ltd
Engaging and informative
The tutor kept it engaging and informative at all times; despite it taking place online, which I thought before would make it more difficult to lead.
Momentum Transport Consultancy
Created a coherent audit team
The tutor managed to bring 4 people from different backgrounds, countries and industries together into a coherent audit team in a very short time frame, this isn’t easy to do on Zoom.
Element Materials Technology