Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor put the right amount of focus on areas to prepare us for the exam
The tutor was very supportive and helpful and put the right amount of focus on areas to prepare us for the exam. He was very sensitive to those who had difficulties and offered extra help in addition to the programmed instruction.
Raytheon Professional Services
Tutor tailored the course to our business needs
The tutor made the course enjoyable. He tailored it to our business needs and made a mundane subject more engaging.
Vygon UK
I felt better equipped for the exam due to the intensity of the course and ability to ask questions
The intensity of this course was a benefit, as I felt better equipped for the exam. The ability to ask questions also reaffirmed my own knowledge & understanding of the ISO 45001 process.
Freightliner
Best tutor-led course I have had the privilege to attend
Tutor was very knowledgeable and helpful answering any questions we had, explaining in a way that was easy to understand. Best tutor-led classroom course I have ever had the privilege to attend.
Freightliner
Tutor applied useful practical examples relevant to this Standard
| The tutor made the ‘dry’ subject very interactive and applied several useful practical examples when applying this standard. |
Lifescan Scotland Ltd
Course covered a broad mix of topics, relevant to different industries
| The content covered a broad mix of topics that can be applied in many industries but also spanned the ‘bigger picture’. |
Refresco Beverages UK Ltd