Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetCompletely seamless booking
I’ve had a few minor issues with course booking and admin previously, this was completely seamless – brilliant!
Molnlycke Health Care
Tutor made the virtual environment feel like it was face to face
The tutor was knowledgeable and made the virtual environment feel like it was face to face.
Robertson Facilities Management
Tutor was very knowledgeable and easy to understand
The tutor was very knowledgeable and easy to understand. His delivery was relaxed and allowed for any questions to be asked as of when.
Emsou Forensic Services
Exceptionally knowledgeable tutor
The tutor was exceptionally knowledgeable and very adaptive to all students needs and levels of knowledge and experience.
Kirkman Utility Services Ltd
Tutor was very skilled and made experience enjoyable
The tutor was evidently very skilled, and structured the learning experience to make it both thorough and enjoyable. This added greatly to the overall value of the course.
Exstent Limited
Very experienced tutor
Tutor was very experienced and able to provide new insights
Centurion Safety Products Ltd