Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetMost subject knowledgeable trainer I have met
The tutor has got to be the most subject knowledgeable trainer I have met throughout all of the courses i have attended as a SHEQ professional. This made the course content and learning it very relatable and easy to work through and making an overall extremely positive course.
Mammoet Offshore Services Ltd
What I have gained from the course is invaluable
I attended the course with not much experience. What I have gained from the course is invaluable. I would also like to add the tutor exceeded my expectations with the vast wealth of knowledge.
Deans Engineering
No question left unanswered
There was no question left unanswered. Every detail was clarified for us by the tutor.
QED Environmental Systems Ltd
Far exceeded expectations
The instructor and material was stellar, far exceeded expectations.
Belvac
The whole course was very interactive
The whole course was very interactive. The tutor was excellent and made us use our materials well. He explained everything very clearly, and made us think outside the box. I really enjoyed this course as he conducted it extremely well.
Merton Civic Centre
I have been on many training courses and this will be one to remember
Tutor demonstrated real life circumstances and showed us how to cope with various situations using role play. I have been on many training courses and this will be one to remember.
Align JV