Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetNever an issue for the tutor to take extra bit of time to explain things further
| The tutor was very informative and it was never an issue for the tutor to take extra bit of time to explain things further. |
TechnipFMC
Very much enjoyed the course!
| Being able to apply [what I have learnt] shows what an excellent job the tutor did – he was brilliant, very much enjoyed the course! |
Private
Online course worked well
| I was sceptical about an all day online course but it worked well and I had a positive experience. |
Astrazeneca
Well taught course
| Well taught course, with practical examples provided that showed how the principles / process covered during the course could be directly applied to my role. |
Harbour Energy
Excellent course tutor
| The course tutor was excellent and after shadowing on my first audit, I could easily follow up what was going on and understand the steps. |
Amphenol Thermometrics (UK) Ltd
Amount of content covered was far greater than expected
| The amount of content covered in two days was far greater than I expected. |
Nanoco Technologies Ltd