Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetWould definitely attend a virtual course again
| I have never been a fan of distance learning but as my first experience of Virtual Classroom I would definitely do again. |
Private
Virtual classroom was a better experience than expected
| This was my first virtual training course, the sharing of documents & break out rooms was a better experience than I expected. |
Private
Virtual classroom is very convenient
[Virtual training] is a very convenient way for people like myself with a young family at home to not have to travel and stay away to attend courses.
Inidam Ltd
Good flow and breaks given when needed
| Richard was attentive and put us at ease, took away the pressure of it being a 2 day course with an exam at the end, good flow and breaks when needed. |
Galliford Try
Exercises and breakout rooms worked well
| The use of the exercises and breakout rooms worked well to not only work through the activities but also to get to know the other delegates. |
Acadame Training Solutions
Virtual classroom worked really well
| The virtual classroom worked really well compared to some others I have used. |
The James Hutton Institute