Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetGreat tutor
The tutor was great as well as the content
Sightsavers
Brilliant tutor
Explained everything so clearly. She was brilliant.
Ovelle Pharmaceuticals Ltd
The tutor went the extra mile
The tutor was very easy to get along with and was always going the extra mile to get the knowledge to sink in.
C K Fires
Extremely well presented
Extremely well-presented course
Echo Quality Management Services Limited
Very interactive
I had feared death by PowerPoint but the tutor kept the course very interactive, using delegates in specific industries to help illustrate certain points.
Chiltern Connections
Excellent tutor
Excellent tutor. She got to the key points, was patient but interesting and kept the momentum going.
INEOS