Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor had extensive knowledge
The tutor had extensive knowledge and made amazing use of the two days – so much information.
Ilke Homes
A good, relaxed atmosphere
First time on a virtual classroom course and the pace of the course was not overwhelming. Also, the tutor encouraged all to partake without being forceful. A good, relaxed atmosphere.
Britannia Safety Solutions Limited
Completely seamless booking
I’ve had a few minor issues with course booking and admin previously, this was completely seamless – brilliant!
Molnlycke Health Care
Impressive course content
The course content is impressive, covering all areas.
Gee-Sunnyke Ltd
Fantastic tutor
Fantastic tutor, was excellent at answering questions and making sure all participants were engaged and involved
National Testing Services Limited
Very informative
Very informative
Aquamain