Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetEntertaining and informative
The tutor had the ability to make a potentially dry subject entertaining and informative
Hemsley Fraser - Siemens
Friendly, approachable & knowledgeable Tutor
The Tutor was friendly, approachable, knowledgeable and made what could have been a rather dry and challenging topic interesting and engaging. He is an asset to your organisation and will certainly factor into my booking of future courses with Bywater.
Biomarsh Environmental Ltd
Very knowledgeable
Very knowledgeable and explained the course material very well.
MOD
Experienced Tutor
The Tutor was obviously was an experienced auditor, and knew her stuff.
Starkey Safety Services Ltd
Plenty of explanation
Plenty of explanation on how, what and why you need to look at from an auditors perspective.
Houses Of Parliament
Superb
The Tutor was superb in delivering this training
Tyco Electronics UK