Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetVery knowledgeable
Very knowledgeable and explained the course material very well.
MOD
Experienced Tutor
The Tutor was obviously was an experienced auditor, and knew her stuff.
Starkey Safety Services Ltd
Plenty of explanation
Plenty of explanation on how, what and why you need to look at from an auditors perspective.
Houses Of Parliament
Superb
The Tutor was superb in delivering this training
Tyco Electronics UK
Knowledgeable & experienced instructor
Training materials flowed well with course delivery and content, further enhanced by the instructors knowledge and experience
Parkersteel Ltd
Interactive
I probably felt more interaction with the other course people than I would be on a face-to-face course. The tutor know well how to use the zoom features.
KCA Deutag Drilling Limited