Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetExcellent tutor
Excellent tutor, ensured that my objectives for the course were met
Neenah Red Bridge International Limited
Best course I have ever attended
The Tutor made the whole learning experience so easy, 3 days of 45001 was entertaining and delivered at the right pace and the interaction between students and tutor helped the course flow. Best course I have ever attended. The venue was perfect. The whole process from start to finish was excellent.
BH Safety Consulting Ltd
Answered all questions clearly
The tutor was very knowledgeable, engaging and answered all questions clearly and within the context of being able to apply practically what was learnt.
University Of The West Of England
Clear instructions
Virtual classes are usually much more difficult to become engaged with, but our tutor did a very good job of ensuring the course was delivered informatively and kept everyone involved along the way. The exercises were presented well with clear instructions.
Pilon Ltd
Very enjoyable and beneficial
Delivering a training event virtually via Microsoft Teams is challenging enough, however, the approach taken by the Tutor, via the use of his experience, real examples and use of Teams made the 2 day training a very enjoyable, beneficial and worthwhile event.
Hemsley Fraser - Siemens
Interactive
The course could have been just PowerPoint after PowerPoint but it was much more interactive.
Hemsley Fraser - Siemens