Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetExcellent
Excellent content with an excellent trainer.
IACS Ltd
Well explained
The Tutor had very good knowledge and he explain it in a very easy way with example
Expro
Very experienced instructor
Very experienced instructor, very familiar with the material.
Expro
Great style of teaching
Great style of teaching and kept all in class involved
Bodycote Heat Treatments Ltd
Brilliant trainer
The Tutor was a brilliant trainer. He used his knowledge appropriately to help apply the learning and also drew on the experience in the room. He managed us well as a group, particularly in timings as it was a very full on course with us all keen to be involved. He coached us well and gave clear instruction throughout and regarding the assessment.
MOD
Knowledgeable Tutor
The Tutor is very knowledgeable
Knowledgepool Group Limited