Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetEngaging, supportive and encouraging tutor
| The tutor was really engaging, supportive and encouraged those on the course to ask questions and learn at an appropriate pace. |
Relyon Nutec UK Limited
Very enthusiastic and knowledgeable tutor
| Tutor came over very knowledgeable and enthusiastic about the subject. The course was set out in a way that it didn’t drag on and only hearing one voice, getting everyone involved and mixing groups was also good. |
Hogan Construction
Supportive and professional tutor
| The tutor has demonstrated a great professionalism and ability to interact with the delegates as well as he adapted successfully to each individual’s background and the level of H&S knowledge and remained supportive throughout the course. |
McGee Group Limited
Now really understand the processes and methods, and can apply them in my day-to-day work
| The training really explained the DMAIC process to me and the methods for statistical and root-cause analyses which I will apply in my day-to-day work. |
3t Global
Outstanding online course
| I have attended online training events in the past that have not delivered what was advertised. I can honestly say that I don’t believe that personal attendance in classroom would have added any quality to the outstanding output that John provided. Outstanding! |
Modus
Feel prepared to internally audit in the future
| Tutor had a wealth of knowledge and experience, and made the learning experience very fun and interactive. Answered all questions in an incredibly detailed manner, which really helped with feeling prepared to internally audit in the future. |
Morris Lubricants