Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetReally impressed with how the tutor made use of the virtual environment
I’ve had experience with delivering in virtual classrooms and was really impressed with how the tutor made use of the environment.
University Hospital Southampton
Tutor tailored the course to the attendees
Excellent tutor, great delivery of sessions and tailored the course to the attendees and made it applicable to us.
Strabag
Amazing Tutor
Amazing tutor, made the course understandable but worked hard and made online classroom work well.
Private
Tutor was brilliant, really engaging
Tutor was brilliant, really engaging. Kept it flowing nicely didn’t feel like it dragged at all.
Pegasus Planning Group Ltd
Valuable for auditing requirements in my new role
The course content and learning techniques used by the Tutor were really good and will be valuable for auditing requirements in my new role.
Total Energies
Very engaging tutor
The tutor was very engaging, ran the course at a good pace, and responded to questions in a positive and professional manner.
Buro Happold