Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetThe tutor made sure everyone could contribute to discussions
| John was clear, helpful, and made sure everyone had a chance to contribute to discussions. |
Makin Metal Powders (UK) Ltd
Came away with a better understanding of what's required
| Tutor was very knowledgeable, I feel I have come away with a better understanding of what’s required. Booking – Very easy & professional. Received the course pack & emails as specified. |
CLC Group Ltd
Cannot speak highly enough of the tutor
| Tutor was excellent, using a blend of course work and real life experience really made the course. Sarah is a great tutor and I cannot speak highly enough of her. |
Diam UK Ltd
Incredibly constructive and positive tutor
| The tutor was excellent. Incredibly constructive, even when some of the attendees had slightly wrong ideas. Positive attitude, both to the training but also in terms of the attitude she taught us to approach auditing with. |
Trusted Technology Partnership
Excellent handouts for future use
| The handout document what we received in advance of the course is an excellent reference document for future use. The content we learnt I can put into practice at work, and it works well with the information I have learnt from the NEBOSH courses. The tutor was excellent. |
Senator International Ltd
Tutor kept the course content relevant and enjoyable
| The tutor did an excellent job to keep the content relevant and enjoyable. Would highly recommend the tutor for further courses. |
Vulcan Completion Products UK Ltd