Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetImpressive tutor
I was impressed with the tutors very in-depth knowledge & ability to think on his feet & act in the role play scenarios.
Marches Biogas Ltd
Brilliant tutor made it a breeze to get through the course
The tutor was brilliant and kept me engaged with the course, making it a breeze to get through two long days.
Sweco UK Limited
Excellent tutor at keeping everyone engaged and involved
I was very apprehensive regarding online training, particularly as I was attending the introduction and internal auditor courses back to back. The tutor, Zoe, was excellent at keeping us engaged, allocating regular screen breaks and involving everyone in the class.
SE Trains Limited
Small group size allowed for more individual input and discussion
Course materials were very helpful. Tutor was great, very helpful and approachable. Virtual classroom worked well. Good number of people on the course, not too many people therefore everyone has more chance of input.
Redpath Deilmann UK Ltd
Fantastic energy and a commitment to going above and beyond
Karen was fantastic throughout. She had a great energy, was very knowledgeable and well organised, it felt as though she couldn’t do enough for us.
Astutis
Excellent time management with plenty of time for questions
The tutor delivered the course in a professional manner allowing plenty of time to explain the subjects and answer any questions from the students. Time management was excellent.
Astutis