I understand the requirements of the standard and I am able to identify gaps in my organisation. The case studies were really useful throughout the course. The tutor was very knowledgeable. Nice staff at the venue, and lovely cakes provided during breaks.
Rolls Royce Motor Cars
It was useful to us that the tutor made the content relevant to our business; using common language and understanding concept. The tutor was open, frank and willing to explain items further when needed.
I now have an understanding of audit requirements and the format of how an audit should be carried out. The tutor was patient and informative. All documents/guides/workshops questionnaires were readily available.
John McGavigan Limited
Overall an excellent course – it was tailored to the needs of the group. It was useful that ISO 9001 was incorporated into the learning, also the discussion workshops were good. The tutor was considerate, helpful and eager to help us understand and further our knowledge.
Johnson Matthey - Clean Air