Before and during the course FAQs

Yes, you will receive a certificate of attendance as evidence that you have gained the knowledge to perform an internal OH&S audit based on ISO 45001, and that this knowledge enables you to help assess the efficiency and support the improvement of your organisation’s management system.

By adding your certificate to your CV and LinkedIn, for example, you can highlight your new skills with a view to career progression.

This Lean Basics course is designed to give an overview of Lean to people and organisations who are new to the concept. It will help potential stakeholders understand what Lean is and the benefits and barriers of its implementation.

The knowledge gained can give attendees an opportunity to understand and evaluate what Lean could mean for their organisation, supporting informed decision-making.

We welcome delegates from any size of business, from small consultancies to global corporations. The knowledge shared on our training courses is suitable for anyone interested in improving their own skills and contributing to continuing improvement within their businesses.

We offer a range of complementary ISO 14001 training courses that enable you to extend your EMS auditing skills, learn to implement an EMS, and focus on specific areas of environmental policy. These include waste management and carbon management, as well as sustainability skills for both the workforce and managers.

We do not offer recordings of our training courses for a number of reasons.

Bywater training courses are highly interactive, and we strongly believe that delegates make the most out of their training days by participating in the discussion groups, role plays, and questions and answers with the tutors.

In addition, if you do not attend all of the course, you will not be able to receive your certificate of attendance, which is evidence of your commitment and achievement, and which many delegates share with their colleagues and on LinkedIn, for example.

If you do miss part of the course, contact Bywater to discuss how to complete the training.

Success is achieved through a combination of continuous assessment during the course and an exam. During the training course your tutor will be monitoring your participation and understanding to ensure you can make the most of your training.

You will then take the exam in your own time, but within 30 days from the end of the course. Practice questions and the exam itself are available on a portal supported by a 3rd party. You will be given full instructions on how to log in and answer the multiple choice questions and we will help you to understand how to approach the exam and its various styles of questions.

Your successful completion will culminate in a certificate to provide evidence of your newly acquired skills.

A wide range of government and private organisations have trained with us on the ISO 17025 Internal Auditor training course.

Organisations attending this course include police forces, government agencies, public health groups, fire and rescue, and many private organisations operating laboratories.

Full hard-copy course notes are provided to delegates on all Bywater courses in advance. We recommend that you also bring your own tools for noting further useful information that comes out of discussion and workshops with fellow delegates and the course tutor. We do not record training sessions for solo viewing as we believe that the interactive element is essential to your learning experience.

Feedback from past delegates suggests that the course documentation is helpful during and after the course. One delegate commented that: ‘The handouts and workbook were incredibly thorough – having all these documents I can refer back to any time I want after the training is really useful’. Another said: ‘The course materials were excellent and will be useful reference guides’.

This course is available on a dedicated basis for individual organisations. We can deliver the training at your premises, at a venue of your choice, or online in our Virtual Classroom. Dedicated training means that the course content and practical examples can reflect the needs of the customer’s operations.

You will need a laptop or desktop computer with a camera, headset and microphone, and a stable internet connection. We use Zoom to run our courses, which is an easy-to-use platform that works well for interactive training. You will receive a link to the Virtual Classroom in good time before the course starts to should ensure that your equipment and connections are working well. If you have any concerns about using the technology please contact us and we will be happy to set up a test call with you.