Before and during the course FAQs

Cyber Essentials Certification requires that we use and configure a firewall to protect all our internet-connected devices. The aim is to ensure that only safe and necessary network services can be accessed from the internet.

While not essential, it is helpful if you have some knowledge of statistical techniques, as we will talk about their application. As the training is live and interactive, you will be able to ask questions of your tutor to clarify your learning.

Having internal auditor experience in other fields will be helpful to learning about auditing for medical devices. We do recommend though that you gain some knowledge of ISO 13485 before taking this course to ensure you can attain maximum benefit. We offer a discount of £100 if you book our 1-day Introduction to ISO 13485 training course together with this ISO 13485 Internal Auditor training course. Delivered on consecutive days, the courses give you a practical 3-day training experience.

No, this course includes our Introduction to ISO 9001:2015 training course, which describes and explains the latest version of the standard, so you will gather all the knowledge you need during training.

Six Sigma is a set of quality management methods, techniques and tools for improving the quality of products and processes by identifying and removing the causes of defects and minimising variability. Originally developed by Motorola in the 1980s, it has since been adopted by many other companies around the world.

Six Sigma is based on the (DMAIC) five steps:

• Define the problem or opportunity that you want to improve
• Measure the current state of the process and identify the root causes of defects
• Analyse the data to identify the root causes of defects
• Improve by eliminating changes to the process to eliminate the root causes of defects
• Control to ensure that the improvements are sustained over time

This carbon footprinting course is designed to complement our 2-day ISEP certified Pathways to Zero training course. The two courses are scheduled to run together in our training calendar.

We additionally offer other ISEP approved training courses on waste management, sustainability skills for the workforce and for management, and a Foundation Certificate in Environmental Management.

Our expert tutors use workshops, exercises and discussions to illustrate their teaching, and give delegates a chance to test their understanding of the skills being learned. Whether attending face-to-face training or taking part in our Virtual Classroom, delegates are encouraged to work together to practise techniques and share experiences.

We believe this hands-on approach builds confidence and enables delegates to return to their roles with the tools and knowledge to improve their negotiation achievements.

One delegate commented that: ‘The role plays were really useful. The tutor was very clear and used very good real life examples’, while another added that: ‘The practical sessions and influencing techniques sessions were a useful part of the course’.

You may be sent pre-course work with your joining instructions. This will help you understand how much knowledge you already have. It does not need to be sent back to us before the course, but you will be using it at the start of the course as the basis for group discussion.

At the end of the course you will receive a certificate providing evidence that you have attended the course and learned about the key aspects ISO 14001 and the role and value of environmental management systems. The course is equivalent to 7 hours of CPD.

After completing this course you will be in an excellent position to play a role in your organisation’s EMS strategy, and to follow up with auditor training and implementation skills training.

Yes, we will send you a certificate of completion after the course. The 1-day course is equivalent to 7 hours CPD.