Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
We run this dedicated course to suit your organisation’s requirements at a time and venue of your choice. This gives you the opportunity to train all those who are interested in the role of remote auditing at one time on a single day. It is not available as a public course.
The Auditor Migration training course is certified by the CQI and IRCA, the body representing quality professionals, and satisfies the requirements for those who wish to maintain their IRCA OH&SMS auditor registration.
Delegates receive a certificate completion to provide evidence of their enhanced auditing skills.
The course is also equivalent to 14 hours CPD.
Yes, we will send you a certificate of attendance after the course. You can use this certificate as evidence of your new skills by adding it to your CV and LinkedIn profile, and sharing with colleagues around your organisation.
The course is equivalent to 14 hours CPD.
Our lead auditor training takes delegates through the concepts and practical application of the standard as needed to conduct or lead management system audits in their own and/or other organisations. If you need to understand how to audit a quality management system in 1st, 2nd or 3rd party organisations, we recommend our ISO 9001 Lead Auditor training course.
If your focus is solely on performing internal audits of your organisation’s quality management system against ISO 9001:2015, then this ISO 9001 Internal Auditor course the right choice for you. On this course you will learn how to help ensure your organisation can become and remain compliant with ISO 9001 and how to support the process of continual improvement.
The Production Part Approval Process is used particularly though not exclusively within the aerospace and automotive industries to ensure that the parts suppliers manufacture are consistent.
If you are working within an organisation that manufactures and supplies parts, PPAP sets out a full set of process elements that will help you ensure the consistency your customers demand. It can also benefit your organisation by minimising errors and waste in processes, to deliver the quality required with greater efficiency.
PPAP skills are part of the wider APQP framework.
No, this course includes our Introduction to ISO 9001:2015 training course, which describes and explains the latest version of the standard, so you will gather all the knowledge you need during training.
Yes, to get the most out of this training course you do need to know about the requirements of ISO 9001 and the principles of quality management. If you do not have that knowledge yet, then you can achieve an understanding by first attending our Introduction to ISO 9001:2015 training course.
Many delegates have found this a useful approach, and we offer a discount of £100 to anyone who books both of these courses together.
If you are not sure whether your level of knowledge is adequate, or you would like to take advantage of the discount, please contact us and we can help.
You may be sent pre-course work with your joining instructions. This will help you understand how much knowledge you already have. It does not need to be sent back to us before the course, but you will be using it at the start of the course as the basis for group discussion.
The price of our dedicated training depends on the chosen course and location. Dedicated training generally delivers lower cost per delegate than scheduled public courses when you train 4 or more employees.
Cost savings are also made in relation to travel expenses and accommodation fees when training is undertaken at your venue, for example your offices, or online within our Virtual Classroom.
ISO 14001 is an international standard that specifies the requirements for an environmental management system (EMS). An EMS is a framework that helps organisations manage their environmental impact.
The benefits of implementing ISO 14001 include:
- Reduced environmental impact
- Improved compliance with environmental regulations
- Greater efficiency and cost savings
- Enhanced reputation and brand image
- A higher level of customer satisfaction
- Raised employee morale and motivation
ISO 14001 is a voluntary standard, but many organisations choose to be certified to it, as certification demonstrates that the organisation has a commitment to environmental protection.
Key concepts in ISO 14001 include:
- An environmental policy stating the organisation's commitment to environmental protection
- The laws, regulations, and other requirements with which an organisation must comply to protect the environment
- Environmental aspects of activities, products, and services that have an impact on the environment
- Environmental impacts concerning the positive and negative effects of an organisation's environmental aspects on the environment
- Objectives and target goals that an organisation sets for itself to improve its environmental performance
- Planning, whereby environmental risks are identified, assessed and controlled
- Implementation and operation of an effective EMS
- Monitoring and measurement to track and evaluate the performance of the EMS
- Evaluation to review the EMS and make improvements as needed
- Continual improvement of the EMS
Working With Bywater
Learn more about opportunities to work with the UK's leading Business Improvement Consultancy & ISO Auditor Training provider.
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Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.