Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
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- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (12)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
Before and during the course FAQs
Bywater became a Royal Statistical Society (RSS) Approved Training Organisation in 2021. The RSS has approved all of our Six Sigma training courses, confirming that our training covers the competency requirements as defined in the ISO 18404 standard, and as interpreted in the RSS 18404 Sector Scheme, which sets out the requirements for certification against ISO 18404.
To meet RSS requirements, all our tutors have to be approved by the RSS. That means they must demonstrate experience in their subjects, in managing courses, and in facilitating skills. Our highly capable Six Sigma tutors include Master Black Belts who participated in the development of ISO 18404.
IOSH stands for the Institute of Occupational Safety and Health, which is the chartered body and membership organisation for health and safety professionals. A training course that is IOSH approved is deemed to provide high-quality, relevant health and safety content, designed to meet the needs of its intended audience.
This Introduction to ISO 45001 course offers a clear grounding in health & safety as it relates to ISO 45001, enabling delegates to later progress onto courses such as ISO 45001 Internal and Lead Auditor training.
If you are planning to market medical devices, you will need to ensure they comply with the Food and Drug Administration’s stringent requirements. The tutor will spend the day explaining Quality System Regulations (QSR) for Medical Devices CGMP 21 CFR Part 820 and how its requirements might interact with other standards being applied in your organisation. The tutor will point you to salient points within the regulation and other valuable resources, and explore preparation for an audit.
If you wish to market a device in the EU, you may like to take a look at our 1-day course on
Understanding the European Directive 93/42/EEC concerning Medical Devices.
Yes, we will send you a certificate of attendance after the course. You can use this certificate as evidence of your new skills by adding it to your CV and LinkedIn profile, and sharing with colleagues around your organisation.
The course is equivalent to 14 hours CPD.
While the ISO 45003 standard is intended to be used in conjunction with ISO 45001, you do not need to be an ISO 45001 expert to benefit from this training.
We recommend this Introduction to ISO 45003:2021 training course to anyone who is involved or interested in mental wellbeing care at work, including HR and line managers, as well as those implementing, managing and auditing an OH&SMS.
We offer the Understanding the European Directive 93/42/EEC concerning Medical Devices training as a dedicated course. With only your organisation to consider, you can choose the venue and the date to suit your team. The course is available both as a face-to-face option in a location of your choice, or as a live online class in our Virtual Classroom.
We will send you or the colleague who booked your course a certificate after the course ends, provided you completed the training and all invoices have been paid.
You will be able to use the certificate as evidence of your newly gained knowledge and skills by adding it to your CV or your LinkedIn profile, as well as sharing it with your colleagues.
Certification by the Royal Statistical Society (RSS) allows you to be added to the RSS register, where organisations will often search for Six Sigma professionals.
However, certification is not essential and does require you to keep a portfolio of your projects, attend an Assessment Centre, be interviewed and take a test. Many of our delegates find that learning Black Belt skills without certification on our 10-day Black Belt course gives them the capabilities they need to participate in improvement projects effectively and progress their careers.
The Auditor Migration training course is certified by the CQI and IRCA, the body representing quality professionals, and satisfies the requirements for those who wish to maintain their IRCA OH&SMS auditor registration.
Delegates receive a certificate completion to provide evidence of their enhanced auditing skills.
The course is also equivalent to 14 hours CPD.
Working With Bywater
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Virtual Classroom
Our interactive, tutor-led Virtual Classroom training allows delegates to up-skill from the convenience of their home or office.
Lead Auditor Courses
View our range of CQI and IRCA certified Lead Auditor Training Courses including ISO 9001, ISO 14001 and ISO 45001.
Internal Auditor Courses
Acquire the skills to plan, conduct, report and follow up an Internal Audit with training across a variety of standards.