Before and during the course FAQs

If you only have limited or no knowledge of ISO 5001, we recommend that you first attend our Introduction to ISO 50001 training course. This will give you all the information and guidance about the role of energy management systems and ISO 50001 that you need to fully benefit from this course from day 1.

If you are new to ISO 15189 or have little knowledge of its requirements, we recommend that you first attend an introductory course to gain a grounding in the topic. If you book this course with our 1-day Introduction to ISO 15189 training course you can benefit from a £100 discount.

Yes. To pass this course you will first be assessed during training by your course tutor for participation and understanding. You will then have 30 days after the end of the course to take an online exam set by the CQI and IRCA.

The exam will present you with a mix of multiple choice, short response and other forms of question. Practice questions will be available to you to help you understand how the exam works and to check your knowledge. You will find both the exam and the practice questions on external portals, and you will be given full instructions about how to use these. Bywater will also work with you during the course to clarify what is expected of you.

This new online exam, available from March 2023, replaces the previous format of a 2-hour essay-type exam, in use until February 2023.

On this course you will learn about the key principles of a QMS and how implementing a system will benefit your business. Our expert tutors will explain the techniques, such as gap analysis and process maps, that you can use to maximise success and minimise risk, and how to support a QMS based on ISO 9001 after implementation. Because we take a very practical approach to training, you will leave the course ready to apply your learning to implementing a QMS in a real-life situation.

The content and approach of the course means that it is of value to managers and other interested parties, as well as those who will actually be carrying out the implementation.

Business improvement is the process of identifying and implementing changes that will improve an organisation's performance. This can include improving efficiency, effectiveness, profitability, or customer satisfaction.

Key steps involved in business improvement generally include:

• Identifying where improvement is needed and setting goals
• Assessing current processes and procedures together with current levels of efficiency and productivity
• Identifying changes that could be made and their risks and benefits
• Implementing the changes to processes, procedures, and/or technology
• Measuring the results of the changes in terms of efficiency, productivity, and/or quality
• Continuing to identify opportunities for improvement and implementing changes that will help achieve goals.

If you are interested in improving business processes, then this course will help. Value stream mapping enables you to visually map out how processes are carried out right across the value chain, from product design and material sourcing to post-sales customer support. This will help you to identify where processes can be made more efficient and cost-effective, with the aim of increasing productivity and customer satisfaction.

After the course we will send you a certificate confirming that you have attended the course. You can use this certificate to share the news of your new knowledge with colleagues, upload to LinkedIn and add to your CV.

Yes, this course is certified by CQI and IRCA, the professional body for those working to achieve quality in their businesses.

Course certification demonstrates that as the training provider we are delivering high-quality content and tutoring services.

The course is suitable for those new to waste management as well as those already working within a waste management or operational capacity. If you would like to know more about environment management systems as a whole, we have several courses that can explain the concepts and requirements of ISO 14001.

Black Belt training goes beyond Green Belt skills to complete your knowledge of the Six Sigma tools and techniques, putting you in the best possible position to support your business in improving business processes. It also gives you the skills to manage the multi-disciplinary teams who will carry out those improvements.

Black Belt training and experience are valuable additions to your CV, both within your own organisation and in the wider world. As Bywater Six Sigma training is certified by the Royal Statistical Society (RSS), your expert achievement will be seen to be of the highest quality.