Frequently Asked Questions
We have a large selection of frequently asked questions organised by subject area.
Select a category a below to filter out relevant questions or search here.
If you can't find what you're looking for you can ask us a question here.
- Before and during the course (6)
- Booking and payment (13)
- Certificates of attendance (5)
- Certified courses (10)
- Choosing a training venue (2)
- Course structure and tutors (5)
- CQI and IRCA exams (14)
- Cyber security (6)
- Dedicated training (8)
- Online training in the Virtual Classroom (8)
- Post course and feedback (3)
- Standards and ISO (5)
- Understanding business improvement (8)
- Why train with Bywater (4)
As an Approved Training Partner (ATP), many of our courses are certified by external professional bodies. These include our CQI and IRCA certified Lead Auditor and Internal Auditor training courses, our IEMA certified environmental management systems (EMS) and sustainability training , our IOSH approved Introduction to ISO 45001, and our Royal Statistical Society (RSS) certified Lean and Six Sigma events.
Our certified courses can act as a pathway to certification with a professional body, for example our CQI and IRCA Lead Auditor training courses satisfy the training requirements for IRCA registration, whilst our CQI and IRCA Auditor Conversion courses allow existing lead auditors to achieve IRCA certification in a further discipline within 3 days.