Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetVery knowledgeable tutor, provided real world examples
| Tutor was very knowledgeable and could provide us real world examples not just things out of text books. |
Global View Systems
Whole process of the course was outstanding
| The course was excellent and very well delivered. I wasn’t looking forward to it, as this type of work is not my forte but the whole process was outstanding. |
Dynastat Systems Ltd
Course concepts were made applicable to our jobs
| Tutor explained concepts very clearly with real-life scenarios that we could apply in our own jobs. |
Radius Plastics Ltd
First time the Standard has been made clear to me
| I have attended lots of online meetings and lectures to get to grips with this standard (ISO 13485). During the day the course and delivery made it all clear for the first time. |
Dynastat Systems Ltd
Tutor made us all comfortable with the course content
| Mike was so easy to understand, he took his time to explain things without all the jargon. He made us all comfortable with the content of the course. |
Radius Plastics Ltd
All learning styles considered
| I feel the tutor considered all learning styles and made the course engaging and fun. |
Loadhog Ltd