Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetTutor's breadth of knowledge was impressive to say the least
| Momcilo’s was quite frankly excellent. One of the most engaging tutors I have had over my years of experience not only at work but also during my Degrees. His breadth of knowledge was impressive to say the least and his delivery was excellent. What an asset!!! |
RMS Ports Limited
Excellent, knowledgeable and pragmatic tutor
| David was excellent: knowledgeable, pragmatic, quick to understand our specific situation, and keen to tailor the course appropriately. |
UK Biocentre Limited
Provided in-depth insights that I can directly apply in my work
| The course content was highly relevant, comprehensive, and well-structured, providing in-depth insights that I can directly apply in my work. It covered all the key areas I expected, with additional topics that enhanced my understanding of the subject matter |
Switch Mobility Ev
Speed of the course was adapted by the tutor to suit the group
| Alan explained the course content effectively, was open to questions at any time, promoted debate amongst the group and varied the speed of his progress through the course dependent on how quickly the group absorbed the information. Would definitely attend further courses hosted by Alan. |
Bolton Plastic Components Limited
An informative and valuable experience
| The tutor was highly engaged and delivered a well-balanced mix of practical and theoretical content. His approach made complex concepts easy to understand and applicable in real-life situations. Overall, it was an informative and valuable experience. |
Regulus (UK) Ltd
Course materials were made easy to comprehend and absorb
| David tailored the course to the needs of our business, making it far easier to comprehend & absorb the material. |
UK Biocentre Limited