Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
Search Review Category
ResetHigh quality documents
High quality documents issued well in advance of course. I also liked the fact they were sent in hard copy.
Mechatherm International Limited
Interesting
Content was delivered confidently and in a way to make it interesting, at no point was I board or the content was dry.
London Bridge Associates Ltd
Exceeded my expectations
Tutors were relaxed and good fun, they were professional in their approach and ensured everyone was involved in the course chats and workshops. The whole experience from booking the course to the final tests was easy and straight forward – every area met if not exceeded my expectations.
Red Kite Oil Services
Excellent Training
Following on from the excellent training I now have the ability to apply what I have learnt
Costain Ltd
Outstanding knowledge
Outstanding knowledge and was able to rely that in easy to understand terms
JD Marine And Sons Ltd
Great depth of knowledge
The tutor kept us fully engaged on both days. She was helpful, had a great depth of knowledge and encouraged us all.
Precision For Medicine